Privacy Policy

Published by Chudong Technology Limited, trading as Pineeon.

1. Introduction

This Privacy Policy explains how Chudong Technology Limited (“Company”, “we”, “us”, or “our”), trading as Pineeon, collects, uses, discloses, and safeguards information when you visit www.pineeon.com (the “Website”) or submit information through our contact and quote request forms.

2. Information We Collect

We may collect: (a) information you voluntarily submit through forms, such as your name, company name, email address, country, product interests, and message content; (b) automatically collected technical information, such as IP address, browser type, device information, and pages visited; and (c) information collected via cookies and similar tracking technologies, described further in our Cookies Policy.

3. How We Use Your Information

We use the information we collect to: respond to quote requests, sample requests, distributor applications, and other inquiries submitted through the Website; provide after-sales support; communicate with you about your submission; improve the Website and our product offerings; and comply with legal obligations. We do not use information submitted through our forms for unrelated marketing without your consent.

4. Cookies & Tracking Technologies

The Website uses cookies and similar technologies to operate correctly and to understand how visitors use the Website. See our Cookies Policy for details on the types of cookies used and how to manage your preferences.

5. How We Share Information

We do not sell your personal information. We may share information with: service providers who help us operate the Website or process form submissions on our behalf (such as our email delivery provider); and legal or regulatory authorities where required by law. Any such third parties are only permitted to use your information as necessary to provide services to Chudong Technology Limited.

6. International Data Transfers

As Chudong Technology Limited operates internationally and serves buyers across multiple regions, information you submit may be transferred to and processed in countries other than your own, including China, where our operations are based. We take reasonable steps to ensure information is handled securely wherever it is processed.

7. Data Retention

We retain information submitted through our forms for as long as necessary to respond to your inquiry, maintain business records, and comply with legal, accounting, or reporting obligations, after which it is deleted or anonymized.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict the use of your personal information, and to object to certain processing. To exercise these rights, contact us using the details below; we will respond in accordance with applicable law.

9. Data Security

We use reasonable technical and organizational measures designed to protect information submitted through the Website against unauthorized access, alteration, disclosure, or destruction. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

The Website is intended for business use by adults and is not directed at children. We do not knowingly collect personal information from individuals under the age of 16.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” below reflects the last revision. Material changes will be reflected by an updated effective date on this page.

12. Contact Us

For privacy-related questions or to exercise your data rights, contact Chudong Technology Limited at sales@pineeon.com.