Sales & Ordering Questions
What is your minimum order quantity (MOQ)?
MOQ varies by product and customization level, typically starting at 500–1,000 units for private label orders and higher for custom tooling — see individual product pages for specifics.
Do you offer sample orders before a bulk PO?
Yes, every order path starts with a paid sample, refundable against your production PO on most product lines.
What payment terms do you offer?
Standard terms are 30% deposit / 70% before shipment via T/T bank transfer; L/C is available for larger orders.
Can you ship to my country directly?
We ship FOB or CIF to over 40 countries; confirm your destination port or address during the quote process.
Do you work with first-time importers or only established brands?
We work with buyers at every stage, from first-time importers and startups to established distributors.
How do I get a formal price quote?
Submit your product category, target spec, volume and market via our Get a Quote form — you’ll receive a feasibility quote within 48 hours.
Still Have Questions?
Our sales team responds within one business day.